Use the link provided to you via text and arrive at least 10 minutes early to join the Waiting Room. But Ticketmaster says there are ways to increase your odds of snagging a good seat. Please note: Cardholder exclusive pre-sale tickets cannot be purchased on the Capital One Entertainment ticketing platform. Why would I want to connect my Card to my Ticketmaster account? Our award-winning Fan Support Team is always on your side. Your access code is unique to your account and for this reason, you cannot share your code with friends or family. Please call the number on the back of your Card or tweet us @askamex. Enjoy Chase Preferred Seating for upcoming events at Madison Square Garden, Radio City Music Hall and Hulu Theater at MSG. To save more money on your next ticket purchase whether youre headed to a ball game, a concert, a theater or another live event browse discounts and deals from Ticketmaster. American Express Preferred Seating is available with eligible American Express Cards. Fees may come in the form of facility charges, which go to the venue, or delivery fees, which are based on how your tickets get to you. Upgrade your pregame in the new Chase Lounge. Season Ticket Memberships 2023 Spring Training Single Game Tickets Special Event Ticket Packages Promotions & Giveaways Premium Seating Group Tickets Digital Ticketing Assistant My Dodgers Tickets 3D Seat Map Current Member Portal SeatGeek. {"menuItems":[{"label":"What is American Express Preferred Seating and what is presale? Preferred Seating is usually cheaper than comparable seats youll find in the general onsale. 3. General Admission refers to seating or standing areas that are not assigned or reserved, and are occupied on a first-come, first-served basis. This will also varies by event. Once youve purchased a ticket, getting in the door to your favorite live events should be easy. Once your Card is connected, your eligibility for American Express Preferred Seating will be saved to your Ticketmaster account, and Preferred Seating will be automatically unlocked for you for eligible events when youre logged in to Ticketmaster. Verified Fan helps artists get more of their tickets into the hands of fans who want to go to the show, not buyers looking to resell them. Its different from American Express Seating or Member Onsales, where some seats are open to all Amex cardholders. Finder makes money from featured partners, but editorial opinions are our own. Live Event Ticketing Report. Fees play a crucial role in bringing events to life and enhancing the future of live events. Due to high demand, we are sometimes unable to provide access codes to all Verified fans. Not all events will have presales and getting access to one doesnt necessarily guarantee a fan a ticket. Confirm and click Send. Pearl Jam and Verified Fan, Billboard: If you have any questions or concerns with an account connection thats already been made, or would like to disconnect your card from a Ticketmaster account, please call the number on the back of your Card. Chase Preferred Seating Chase Preferred Seats are some of the best seats in the house that are exclusively available for Chase cardholders to purchase via Ticketmaster. Chase Slate Edge: Best for balance transfers. If my parent or guardian uses their credit card to purchase tickets for me, does the person whose name is on the card have to attend the show? I remember a different process for unlocking Preferred Seating on Ticketmaster, why did it change? See Tickets Pentatonix Go as a VIP to see the three-time Grammy-winning quintet live in concert! Do not trust anyone selling a code it will not work. As an alternative, your parent or guardian can register and buy the tickets for you from their Ticketmaster account and then transfer them to your Ticketmaster account. Ticketmaster bets on smarter tickets to outsmart fraudsters, NY Post: What does preferred seating mean on Ticketmaster? For example: Most of the time, you wont find better seats in an Amex Member Presale than you would with a general onsale. They are made available by artists and event providers and sold through Ticketmaster alongside all other tickets. THE ROLE. Registering does not guarantee you will receive a Verified Fan access code or that you will get tickets. Fees, including our portion, go toward providing fans and clients with a safe and fair marketplace for buying and selling tickets, as well as ensuring that getting into a show is reliable and easy. Use one browser window opening multiple windows or using multiple devices may result in errors. Add your tickets to your cart, then check out. Enter the 10 digit customer service number on the back of your card 27 Reliques 3 yr. ago If your event is postponed, rescheduled, or moved, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* your tickets are still valid; in some instances, however, the Event Organizer may give you the option to request a refund. How are ticket prices and fees determined? * Any tickets listed before a sale officially opens are not legitimate. To fight fraud, Ticketmaster launched SafeTix, which uses an encrypted barcode that automatically refreshes every few seconds. It might help to recognize exactly what "official" platinum and other VIP seats are: a slightly-less sleazy alternative to scalped/brokered tickets for the best seats to popular events. A recent report by the New York Attorney General found more than half of all tickets are never made available to the public at the face-value price, since they go to fan club members, credit card rewards clients and industry insiders instead. MSG Logo. Sign in to your Ticketmaster account Along with our partners, we're committed to being the safest, most reliable ticket marketplace in the world. If I edit my registration more than once, will I be disqualified? And while it doesnt guarantee that all Verified Fans will get tickets, it does significantly block bots and professional resellers from competing against fans for tickets during the sale. Exchanges are not available for: (a) tickets purchased through resale, (b) VIP and other premium tickets, or (c) tickets purchased with additional related items and/or bundled products, or (d) tickets for events that are less than 24 hours away. 1. I received an email telling me that Im on the waitlist, what does that mean? Sometimes there simply arent enough tickets for everyone. American Express Card Member Presale, Card Member Exclusives, and By Invitation Only events for theater, music, dining & more For additional information, read our blog post, Updated Information About Event Status, Refunds, and Options. How do I know if I'm eligible for American Express Preferred Seating? N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, The Drum: According to Ticketmaster, there are very slight differences between the lists of cards that qualify you for Preferred Seating presales and onsales. Unlike regular seats, Platinum tickets prices are set by a computer algorithm based on the calculated demand of the show. The Blue Cash Preferred is an excellent choice for families, as it offers great cash back on gas and groceries. In those cases, weve made it easy and safe to sell your tickets to other fans. Dozens of sites also use confusing words & logos to make you think you are buying tickets from an official source, when you are buying unverified tickets from individual ticket sellers. Why is the Live Event Ticket Market So Screwed Up? When submitting my registration I received a six-digit authentication code from Ticketmaster - can I use this code to purchase tickets during the Verified Fan sale? No. Tap My Events to locate your order and view your tickets Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Couldnt get BTS Tickets? With an Amex card, you can access presales and member onsales for select shows. Date City Venue Aug 9 Chicago, IL Wrigley Field* Aug 16 Phi Update 01/13/2023: New Greater Palm Springs 2023 Shows Added Harry Styles is adding shows at Acrisure Arena on January 31 and February 1. By registering for a Verified Fan sale, you are letting us know that youre interested in purchasing tickets. You'll have to pay with your eligible Amex card to qualify. This is how it works: 1. Your credit card and name can only get you into line once. Chase Sapphire Reserve: Best card for premium travel. If they do, there will be a link to a registration page. All Card Members enjoy this perk including Card Members from other countries outside of the US. Not all events will have a Verified Fan sale. What is American Express Preferred Seating and what is presale? American Express Preferred Seating vs. presale: Is there a difference? Mobile entry turns your phone into your ticket. Savvy cardholders know there's a lot more to the best rewards credit cards than just the rewards you earn through spending. Refer to the How does Verified Fan work? section above for details on the remainder of the verification process. Do not trust anyone selling a code it will not work. Your American Express Card Account (including Additional Cards on the Account) can be linked to only one Ticketmaster account. When demand exceeds availability, we use a lottery-style process to determine which registered fans will receive a unique access code or be put on the waitlist. 6. Review your ticket listing and confirm. If you are an eligible Card Member who has connected your Card to your Ticketmaster account, your eligibility has already been saved to your Ticketmaster account. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. General Public Onsales, on the other hand, are open to all fans and typically begin a day after the conclusion of any Presales. When an artist chooses to use Verified Fan, we use a registration system to help filter out buyers looking to resell tickets for profit. Why Empty Seats at Taylor Swifts Concerts are Good for Business, RecodeDecode: You can always view your selected delivery option and access your tickets for mobile entry events from your account on our website or in the Ticketmaster app. We only keep the last registration you submitted. Once you have your unique access code and its time to enter the sale, follow these steps for your best chance at securing tickets: Remember: Access to the Verified Fan sale does not guarantee you will be able to purchase tickets. Can Ticketmasters Anti-Bot Assault Fix Its Most Infuriating Problem? That means you can count on us to provide you: 100% Real Tickets Couldnt get BTS Tickets? Fan Club Presale Unless you're an insider, most big concert seats are gone before the sale opens. Choose which ticket(s) youd like to sell This enhancement protects against tickets being screenshotted or photocopied and sold multiple times by unscrupulous resellers. You need to verify your ID to get into this queue, which deters bots. flickrnfade84 3 yr. ago I was scammed by a ticket scalper - dont make my mistake, Bot purchase attempts blocked by Ticketmaster in 2018, of traffic on ticketing sites is automated*, Learn more about refunds for canceled and rescheduled live events, Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19), Updated Information About Event Status, Refunds, and Options, View step-by-step instructions on our help center, Learn how mobile entry is making it safer and easier to get into events, Do Not Sell or Share My Personal Information. This allows us to monitor traffic and give fans time to select their tickets and successfully checkout. Any request for a refund, credit, or exchange is governed by our Purchase Policy, Terms of Use, and the Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19). These tickets are made available for a limited period of time during the general public on-sale and can only be purchased by using a Citi credit card or Citibank Debit Card. If you receive an access code, it will be sent via text message. Prices are determined by Event Organizers, who keep 100% of face value when a ticket sells. We make sure all selected fans have verified and authentic accounts so that real fans not bots get access to tickets. Creator of Broadways Hamilton - NY Times. Our maps are interactive - which means you can zoom in to choose specific seats. And because theyre giving us the rights to sell their tickets, Event Organizers typically collect a portion of these fees as well. Ticketmaster Sues Broker over use of bots to buy up tickets, USA Today: The tickets will be associated with your account, not their payment method. How do I access the Verified Fan sale once I get a code? American Express Seating is yours with your American Express Card. Add the artists and teams you love to your favorites on your Ticketmaster account. It is unique to your account, and will not work if anyone else enters it do not try to sell or trade your code. Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services. Standing Room Only (SRO), PIT and Lawn are types of General Admission (GA) in which there are no seats at all. Compare American Express credit cards for Preferred Seating, Amex removes balance transfer offers on several major cards, How to activate an American Express credit card, Hilton Honors Surpass Card from American Express review, Blue Cash Everyday Card from American Express review, Blue Cash Preferred Card from American Express review. Hamilton Producer Jeffrey Seller, Billboard: How to Transfer Tickets: You'll need a Ticketmaster account to log in and pay. Note: Whether an event has a Verified Fan sale or not is determined by the artist, team or event organizer on an event-by-event basis. Certain venues may host presales. Your coverage includes the ticket price, taxes, convenience fees, and shipping charges, along with all other event-related items that have been added to your order, like parking, up to a maximum of $10,000. As with all "is it worth it" questions, nobody can tell you what an experience is worth to you. Once its your turn, enter your access code exactly as it appears, and join the sale, Depending on the event, there may be additional opportunities to purchase tickets. Tickets are sold on a first come, first served basis. Its simple to transfer tickets to friends and family before an event, right from your account, so you can spend less time tracking each other down and more time enjoying live together. Keep in mind that resale tickets can often exceed the original face value price of the ticket since the seller not the artist sets the price. Tap on the purple heart and well take care of the rest But you will need one to access Preferred Seating. If you (the person attending the concert) register for the Verified Fan sale, you can have your parent/guardian enter their payment information during checkout. To exchange tickets, contact Fan Support. If you have questions or problems, our award-winning Fan Support Team will work hard to make sure you get the help you need. If youre an eligible Card Member, you can connect your Card to your Ticketmaster account to give you easier access to American Express Preferred Seating. Sign in to your Ticketmaster account with the same email and password used for your Verified Fan registration. Terms apply, see. The tickets are associated with the Verified Fan account that was used for purchase, not the payment method used. Interactive seating chart for Dodger Stadium. Access Code: If you receive an access code, it will be sent via text message. And for resale tickets where the original ticket was sold through another ticketing company, and then posted on Ticketmaster, we provide a money-back guarantee. The list price for a Resale Ticket is set by the ticket holder who is reselling it. 4. New York, NY, 10016. I want theatergoers to be able to purchase tickets at face value at our box office and our website, rather than on a resale platform. Sample list of eligible American Express. It doesnt guarantee that you will be selected to receive a Verified Fan access code. Once completed, you'll automatically receive a confirmation email letting you know . Optional, only if you want us to follow up with you. Well keep you in the loop about what theyre up to, including any Verified Fan sales. Depending on the event, there may be additional opportunities to purchase tickets. Next Ticketmaster vets each request by confirming it belongs to an individual not a bot and that it hasnt been tied to irregular behaviors that could be a sign of a professional seller attempting to access the sale. The email is simply to inform you that we have received your registration and will be working to verify your account. Many people like to attend live events along with friends, family or loved ones. When a ticket is offered for resale on our marketplace, that price is chosen by the reseller, such as another fan, season ticket holder, or a professional ticket seller. Credit Card Presales The email is simply to inform you that we have received your registration and will be working to verify your account. Visit the dedicated Ticketmaster/American Express ticket page. For those who do not get a seat, there is space to stand and watch the show behind the seats. Broadway Ticket-Buying Now Easier for Fans, U.S. GAO: These listings are a result of bots and professional sellers assuming they will be able to purchase tickets and flip them to fans for a profit. The Cards that are eligible for Preferred Seating are listed here. Sign in to your account and select your order why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by SafeTix uses an encrypted digital ticket that eliminates ticket fraud Read More. American Express Preferred Seating (get better seats at games, concerts, shows, and other big events) The Platinum Card also comes with a concierge service that you can utilize to find you tickets to concerts and events. 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