Learn more and see scheduled locations. New Yorkers making less than $24,000 a year may get, Something to see here: Farebeating is a serious problem underground, New York Citys Poor Were Promised Half-Priced MetroCards. First download the Ola app from the app store.2. New York City residents who applied and are eligible to receive a Fair Fares NYC subway and bus discount will receive their Fair Fares NYC MetroCard in the mail 2 to 3 weeks after their application is approved. Theater of the Oppressed NYC WE ACT for Environmental Justice If you are not participating in the Fair Fares NYC program and you are an Access-A-Ride customer, visit the Fair Fares NYC website to check your eligibility and apply. You can alsovisit one of the Fair Fares NYC locations and a staff member will help you. To add value, choose the dollar amount you want to add to your card and have available for Pay-Per-Ride fares. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York. Darcel D. Clark - Bronx District Attorney Fifth Avenue Committee Call 311 if you need help or have any questions about the Fair Fares NYC program. Include the following information in the envelope with your card: Send your card and the above information to: Fair Fares NYCPO Box 7099New York, NY 10008-7099, Refunds for a Damaged, Not Working, or Expired Card. Peter Koo The review can take up to 30 days. Steps in to help NYer who cant afford MetroCard to see dying mom, By Monica Morales, PIX 11 TV News, October 24, 2016. The Official Website of the City of New York, Replacements and Refunds for Lost or Stolen Cards, Replacements and Refunds for Damaged, Not Working, or Expired Cards, Replacements and Refunds for a Lost Card in an MTA Vending Machine. I thought more info on this Phoenix/Arizona startup rideshare company named Hum may be helpful to drivers in the state or in the unlikely event the company can manage to expand their business. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. You must make this request within 14 calendar days from the date on the notice you received. Fair Fares NYC participants who are also Access-A-Ride customers must register their customer identification number with the Fair Fares NYC program to get 50% off their Access-A-Ride trips. It advances research, data and design in the Citys program and policy development, service delivery, and budget decisions. Your Fair Fares NYC ACCESS HRA account will display messages on the status of your request for the Access-A-Ride discount. You should only return your expired card to Fair Fares NYC if there is money left on the card and you would like to request a refund. 633 Third Ave, 10th FL, New York, NY 10017. Share your stories and meet fellow drivers, riders, and fans. or "FFM" means the special MetroCard (or any successor to the MetroCard) that allows eligible individuals to receive a discount on designated travel options pursuant to the program established by this chapter. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. The more you use Uber, the more expensive it gets. Eric Adams, Brooklyn Borough President More information, including a full list of required documents, is available online. You will be asked to provide the station name where your card was lost in the machine. You should call 511 immediately after reporting your card as lost or stolen. Your application is not complete until you submit required documents, if any. You cannot transfer money from an expired Fair Fares NYC MetroCard to another MetroCard. baseline estimate. Read our statement with more detailshere. The press event was held in partnership with NYC Small Business Services and featured tabling with City agencies, including PEU, HRA Fair Fares, WorkforceDevelopment, and the Mayor's Office of Immigrant Affairs. We can send you a link to this page to help you get back to it when youre ready. Ride.Guru supports thousands of cities all over the world. It looks like you may not Get answers to frequently asked questions and examples of required documents. Data from the 2015 Unheard Third, our annual public opinion survey to elevate the concerns of low-income New Yorkers, reveals that the prohibitively high cost of subway and bus fares keeps many New Yorkersespecially low-income blacks and Latinosfrom getting medical care or even taking a job further from home. If you don't have an account you can See the Fair Fares NYC List of Suggested Documentation. If you are not participating in the Fair Fares NYC program and you are an Access-A-Ride customer, visit the Fair Fares NYC website to check your eligibility and apply. Your ACCESS HRA Fair Fares NYC account will display reminder messages to you when it's time to renew your enrollment. The Fair Fares NYC Program will contact NYCT after you report that your card was lost in the machine. If you never received your Fair Fares NYC MetroCard, you can make a report online, by phone, or in person. The Street Vendor Project (Urban Justice Center) Carlos Menchaca Access-A-Ride customers do not use a Fair Fares NYC MetroCard. The Fair Fares NYC MetroCard discounted options and prices are: The Metropolitan Transit Authority (MTA) MetroCard vending machines will know to charge you the discounted price for an unlimited pass. Which rideshare and ridehail options are available to you? You cannot purchase a 7-day unlimited pass. The notice you received explains why you are not eligible for Fair Fares NYC. Application or Renewal Application Approved. View > Text Size > Largest, In the View menu, select Zoom In. You will receive a new card in the mail within 2-3 weeks. Decide on what kind of signature to create. Cmo funciona Fair Fares NYC ayuda a los neoyorquinos de bajos ingresos a ahorrar un 50 % en el transporte pblico, incluyendo las tarifas del metro, los boletos de autobs elegibles y los viajes de paratrnsito de Access-A-Ride. Buenos Aires, Buenos Aires, Ciudad Autnoma de, Fare comparison of ridehail/rideshare companies, Detailed comparison of car types & services, Hail/Dispatch a service directly from RideGuru. Low-income metro card proposal excluded from mayors budget, Eleven things to watch for in de Blasios executive budget, Advocates push de Blasio to get on board with half-price MetroCards for low-income New Yorkers. On June 11, 2018, Mayor de Blasio and NYC City Council Speaker Corey Johnson shook hands on a budget deal that includes full funding for #FairFares for FY19. Great! Our community of Gurus includes experienced riders, seasoned drivers, and industry experts. Pay-Per-Ride, 7-Day (Weekly) and 30-Day (Monthly) Unlimited Ride options are all available for those using the Fair Fares MetroCard on subways and eligible buses. Barry Grodenchik Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares, as well as MTA Access-A-Ride paratransit trips. 32BJ SEIU Most languages are available through a staff person. When People Cant Afford Transit, New York City Pays for It One Way or Another, De Blasio MTA Appointee Slams NYPD Fare Evasion Arrests, NYPDs unfair fare-beating policing continues, despite calls for transparency, Quieren que el NYPD d datos sobre arrestos por evadir tarifas, De Blasio Declines To Fund Half-Price MetroCards For New Yorkers Living In Poverty. Each time you swipe your card, you will be only charged half the current price for a single fare. {{ r.service.company.name }} varies their pricing based on demand. Learn more in our new report, The Transit Affordability Crisis. Covenant House You can use your Fair Fares NYC MetroCard on: You cannot use your Fair Fares NYC MetroCard on: Fair Fares NYC Locations are open Monday through Friday from 8:30 AM to 5 PM, except city holidays. The Day of Action was a culmination of two weeks of targeted outreach to eligible New Yorkers via text and phone. Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. Already an experienced rider? City of New York. Fair Fares NYC PO Box 7099 New York, NY 10008-7099 Please include the following information in the envelope with your card: Your first and last name Fair Fares Client ID number Whether you think there is money left on the card Check your eligibility for Fair Fares NYC Start Are you between (and including) the ages of 18 and 64? Download the Fair Fares NYC flyer in a print friendly format, available in 12 languages. Planned Parenthood of NYC You should get a Fair Fares NYC MetroCard in the mail within three weeks if your application is approved. You can also get assistance with expired cards. Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. Luckily, Uber makes it very easy to update your banking information through the driver app or at partners.uber.com.Instructions on Updating Banking Info on Uber Driver App1. The Fair Fares NYC Program will contact NYCT after you return your damaged, not working, or expired card. For approved refunds, NYCT will do one of the following: If you would like to check on the status of a refund, please call NYCT Customer Service. Options for subways and buses include Pay-Per-Ride, 7-Day (Weekly), and 30-Day (Monthly) Unlimited Ride. View > Zoom > Zoom In, In the View menu, select Text Size. You can also see the decision in your ACCESS HRA Fair Fares NYCaccount. Alicka Ampry-Samuel With the Fair Fares NYC discount, eligible New York City residents ride certain transportation systems for half the regular price. Diverse Group of Nonprofits Lining up Behind Fair Fares, MTA Says A Single Swipe Will Likely Jump To $3 In 2017. Womens City Club of NY Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. Still have questions? Whats fare is fair: Making transit affordable for the, poorest New Yorkers, Editorial, Daily News, November 17, 2016, Groups call for half-priced MetroCards for low-income New, Yorkers as costs expected to rise, By Dan Rivoli, Daily News, November 17, 2016, Subway Ride Could Cost $3 Under M.T.A. There is no replacement limit per calendar year for a card that is damaged or not working as long as you return the card. Refunds are only available for lost or stolen 30-day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer (EBT) card. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. LatinoJustice PRLDEF If you need help completing your application or submitting your documents, you can call 311 or 212-NEW-YORK (212-639-9675). Opportunities for a Better Tomorrow Stephen Levin Mail a check to your address on record with the Fair Fares NYC Program if you paid with cash or debit card, Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. Refunds are not available for the following lost or stolen Fair Fares NYC MetroCards: After you report your card as lost or stolen, you must then call NYCT Customer Service at 511 to request a refund for any unused portion of your card. Mark Gjonaj Refunds will not be processed until your card is received by the Fair Fares Program. Eric Gonzalez, Brooklyn District Attorney Never heard of Uber and Lyft? You don't have permissions to view these records. View > Zoom > Zoom In, In the View menu, select Text Size. To add time, buy a 7-day unlimited pass or a 30-day unlimited pass. Either way, we anticipate that traffic and rideshare demand is going to be much higher than NYC Environmental Justice Alliance (NYC-EJA) The West Side Commons View our. You do not need to contact New York City Transit (NYCT) to request a refund. The Fair Fares discount for Access-A-Ride is not available to New Yorkers already receiving full carfare from DSS/HRA. Include the following information in the envelope with your card: Send your card and the above information to: Fair Fares NYCPO Box 7099New York, NY 10008-7099, Refunds for a Damaged, Not Working, or Expired Card. MTA Access-A-Ride customers who are participating in the Fair Fares NYC program can request the Fair Fares NYC discount on their Access-A-Ride trips instead of the Fair Fares NYC MetroCard for subways and buses. Laurie Cumbo Lost in a Metropolitan TransportationAuthority (MTA) vending machine. This process takes at least 6-8 weeks. Participants in this survey will not receive further communication from the City with regards to this survey. Everything you need to know about fares and tolls in New York Reduced Fares Reduced Fares Reduced fares are available for riders who are 65 or older or riders who have qualifying disabilities. NYC Has An Affordability Crisis So Why Wont Politicians Help The Poor Afford Public Transit? The City intends to use the data collected from this survey to generally add and improve City services. Eligible New York City residents are enrolled in the Fair Fares NYC program for one year. Fair Fares NYC participants who are also Access-A-Ride customers must register their customer identification number with the Fair Fares NYC program to get 50% off their Access-A-Ride trips. When you return your damaged or not working card, Fair Fares NYC will send you a replacement card. You can add time for half the regular price or add value to your card at aMetropolitan Transit Authority (MTA) station booth or MTA MetroCard vending machines, as follows: You can add value and time on your Fair Fares NYC MetroCard at the same time. You are still welcome to apply at nyc.gov/accessfairfares. 1 in 4 poor New Yorkers can't afford subway or bus fare. If you do not submit the required documents within this timeframe, your application will expire and you will have tosubmit a new initial or renewal application. The estimate here is a City of New York. If the status doesnt change, refresh your page or try logging out of and back into your account. To find out more about how the City might use the data you share with ACCESS NYC, visit the Terms of Use for NYC.gov, and Privacy Policy for NYC.gov. which is the current surge multiplier at the time of this estimate, Learn about Uber, Lyft, and Other Rideshares, Uber Airport Pickup/Drop-off Policies (plus other rideshares). Replacement for a Card Lost in an MTA Vending Machine. Margaret Chin It will display as Document Received on the Required Documents page in yourACCESS HRA Fair Fares NYC account. The discount fare on Access-A-Ride trips is $1.35. You can also get assistance with expired cards. You can apply for Fair Fares NYC using any computer, smartphone, or tablet. Public Transportation Is a Necessity. There are strict rules about the Fair Fares passes. What Will Save New York Citys SubwaysMillionaires Tax or Congestion Pricing? There is no replacement limit per calendar year for a card that is damaged or not working as long as you return the card. Corey Johnson: NYC Should Not Wait on Albany to Fund Discount MetroCards for Poor New Yorkers, In Response to De Blasio Proposal, City Council Sets Stage for Tense Budget Negotiations, Pressure mounts on de Blasio as more city officials support half-priced MetroCards for poor New Yorkers, City Council pushes for half-price MetroCards for low-income New Yorkers, Council Speaker Pushes Half-Price MetroCards for Low-Income New Yorkers, MetroCards Could Be Half-Price For Some NYers Under New Plan, City Council Makes Half-Priced MetroCards a Top Priority, Defying de Blasio, Poorer New Yorkers would get half-price MetroCards under City Councils budget plan, Fair fares proposal for half-priced MetroCards to be included in City Council budget response, Johnson says, El Concejo Municipal incluye en su presupuesto las MetroCards parapobres. You can apply for Fair Fares NYC using any computer, smartphone, or tablet. New York State Nurses Association (NYSNA) If your renewal application is approved, you will receive your new Fair Fares NYC MetroCard in the mail before your current card expires. You should also review your mailing address in your ACCESS HRA Fair Fares NYCaccount to make sure it's correct or make any necessary corrections. Transportation Alternatives VOCAL-NY https://access.nyc.gov/programs/fair-fares/. the actual multiplier used when you take your trip may vary depending on time of day, the number of If you were the new CEO of Uber, with absolute power, what would be the first thing you'd change? You can apply now at nyc.gov/accessfairfares. How do I know if the Uber driver is who he says he is? Center for Community Alternatives For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. David Jones discussing half-price MetroCards to low-income, New Yorkers, NY1, October 21, 2016. Plan for Fare and, Toll Increases, By Emma G. Fitzsimmons, New York Times, November 17, 2016, Tarifas del subway: La gente ya lo pasa mal para llegar a fin de mes, By Marta Ramirez and Ana B. Nieto, El Diario, November 17, 2016, MTA fare hike proposal for 2017 details unveiled, By Vincent Barone, amNewYork, November 17, 2016, As MTA hikes fares, Fair Fares fighters say low-income cards, are urgent, By Amanda Mikelberg, Metro, November 17, 2016, Diverse Group of Nonprofits Lining up Behind Fair Fares, Campaign, By David R. Jones, New York Nonprofit Media, November 17, 2016, MTA Says A Single Swipe Will Likely Jump To $3 In 2017, By Raphael Pope-Sussman, Gothamist, November 16, 2016, MTA Unveils Two Fare Hike Proposals for 2017; Monthly, MetroCard to Increase by $4.50, Weekly by $1, By Jose Martinez, NY1, November 16, 2016, Single-ride subway ticket could cost $3.25 next spring, By Dana Rubinstein, Politico, November 16, 2016, Get Ready for the $3 MetroCard Swipe (Sorry, Poor People), By Stephen Miller, Village Voice, November 16, 2016, Advocates for New Yorks Working Poor Push for Discounted, Transit Fare, By Emma G. Fitzsimmons, New York Times, November 11, 2016, Move to subsidize subway fares for poor people gains political momentum, By Dana Rubinstein, Politico, November 4, 2016. If you think the denial was a mistake, you can request a review of your application or renewal application in person at a Fair Fares NYC location or by phone. To change the text size on NYC.gov you can use your web browser's settings. drivers on the road, and the number of users looking for rides. NorthWest Bronx Community and Clergy Coalition You can download the NYC ACCESS HRA mobile app for free to any smartphone or tablet. Create Your Ola accountAt this point in time in order to create your a Heres some other news to talk about, By Mark Chiusano, amNewYork, November 23, 2016. Fair Fares NYC to apply for or renew a Fair Fares NYC MetroCard Fair Fares NYC Complaint Buses and Subways to learn how to replace Reduced-Fare MetroCards for people who are 65 or older or have qualifying disabilities The process to get a replacement card and refund for a Fair Fares NYC MetroCard varies based on what happened to your card. You can apply now at nyc.gov/accessfairfares. Access-A-Ride customers do not use a Fair Fares NYC MetroCard; their discount is applied automatically to their Access-A-Ride trips once their Fair Fares and Access-A-Ride accounts are linked. Surge Pricing tool on the left. The bus fare box or subway turnstile will use the unlimited ride period first. Love traveling the world? Return Your Damaged, Not Working or Expired Card. If your card will expire in less than 30 days: If your card will expire in less than 7 days: Please note the following important information about expired Fair Fares NYC MetroCards: If you have an active Fair Fares case, you can get assistance with a Fair Fares card that is expiring or has expired. Legal Aid Society Here is what you will see if you login today:A New HomescreenUber has simpl The turnstiles and bus fare boxes will know to charge you half the regular fare when you swipe for Pay-Per-Ride. Subway and eligible bus discounts are open to New Yorkers who don't have (and aren't eligible for) discounted transportation from the MTA or the City. Uber loves to constantly update their app and this week they announced a brand new redesign of their user interface. Survey participation is voluntary. For a Fairer Fare, Editorial, El Diario, December 29, 2016, Fair Fares Campaign named as one of six best ideas of 2016, Editorial, City & State, December 19, 2016, MTA fare hike proposals met with alarm in Brooklyn, By Vincent Barone, amNewYork, December 19, 2016, Reduced transit fare would help get low-wage workers moving, Stuart Appelbaum, New York Amsterdam News, December 15, 2016, Bronx Residents Say Another MTA Fare Hike Would Be Devastating: Do I Buy Groceries or Buy a MetroCard?, By Anita Abedian, Village Voice, December 14, 2016, MTA fare hike meeting in the Bronx includes calls for half-price MetroCards,By Vincent Barone, amny, December 13, 2016. 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