With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. Job culture. They've had two weeks to get on the ball, and I have not gotten it. never received" Resolved "poor customer service. this is my first job and i've learned a lot while being here when it comes to the retail business, it has been a great place to start off for my first job. Help us make this company more transparent. All the while they scream at us to hurry up and that we are not allowed to leave no matter who is waiting outside late at night for you or what you have to do. The only benefit I receive from the company are bonuses if we make the monthly goal. @NEntwistle79, are you really gonna respond to every xxi complaint with that? Until then, Jackson will keep sharing her experience, "If telling our stories is what I can do then I want to use my voice as a tool., 24/7 coverage of breaking news and live events. i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. YOU ARE GETTING PAID FOR IT. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. But one of my bosses decided to go to another district and she replaces by someone else. Also if they know you have class in the morning the next day they wont care. CHANGING FOREVER 21'S ORGANISATIONAL CULTURE Principle challenges faced by changing a corporate culture include : Rigid organisational structures Not communicating the purpose of change Resistance to change. Ratings by category. Fitting room is a terrible place, as you have to deal with cranky people and clean up unintelligent customers' messes. There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. About everything. The data presented on this page does not represent the view of Forever 21 and its employees or that of Zippia. Bad sign #12 When I went on my break there was nobody in my section at all, and I told the assistant manager before I left and he just said thats fine and left it a big fat mess for me to clean up when I got back. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! That is absolutely not a legitimate reason to fire someone. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. According to The Huffington Post, these pennies added up as "the threshold for civil actions in her court district is $15,000 -- meaning, she had to find enough people to join the case so that she could cite 1.5 million pennies in damages (750,000 customers since 2007. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? He should be firedd! After two months of working in Times Square, I was getting trained for head cashier and have gotten stupendous recommendations from customers who ask me my name so they can tell a manager what a great job i did helping them find what they need. easily fixed!" I'm out of money, and I'll be calling the Department of Labor on this store. At the roundtable, Congressman Garcia talked about two Payless workers, who both worked for the company for over 20 years and were looking forward to retiring, but were given "crumbs from what was left from the bankruptcy.. All content is posted anonymously by employees working at Forever 21. Why should I be on time if she wasn't? It doesn t take long to find a lawsuit on the web involving F21. Even though it has great demographic diversity, Forever 21 notably lacks in political diversity. I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. No one can do that. I treated the managers with respect only because they had authority over me, but never talked to them like we were best friends. The lawsuit also involved Urban Outfitters. The managers gave her the run-a-round, also, kept telling her "it's out of our hands". Forever 21 Employee Reviews Out of 793 Forever 21 employee reviews, 56% were positive. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. Most corporate positions require a minimum of a bachelor's degree. 419. Ryan Loesch donated The case involved seven garments Forever 21 sold in its stores in 2007 that looked identical or almost identical to garments designed by Trovata. The company hired a crew to set up the store. Thus the design is dated when. I told this manager (I talked to three different managers, by the way) that I was 100% unavailable to work Wednesday and thursday since I was going to be out of town, and he said that it was fine. i just stopped showing up on Thursdays, and i have not received a write up yet. Location. We had to stay late until 11 pm on closing nights. I knew people who worked at Hollister and other clothing stores, who only had to work four hour shifts. Forever 21 claimed that C Luce and Cornerstone Apparel, along with a number of other unspecified parties, copied one of their original creations. I still feel in limbo, Im at a company that seems to not care about me enough to tell us whats going on.". I think it needs more clear communication. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. Nobody knows until you've been there. Would have been nice if I had gotten one. Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. Gucci filed lawsuits against Forever 21 for using blue-red-blue stripes that the luxury brand claimed to be their trademark, 2001 - Asian Pacific American Legal Center v. Forever 21. Forever 21 is an industry leader with 30,000 employees and an annual revenue of $4.0B that is headquartered in Los Angeles, CA. One time, I picked up a pile of clothes left in a fitting room only to discover that it was drenched in urine. Flexible hours, friendly staff Ariana Grande filed a $10 million lawsuit against Forever 21 for creating Instagram posts that mimicked her style in 7 Rings music video and even hired a look-alike" model to pose for the pictures. The only hint Jackson and her team received that their location would close was a sudden halt of fall and winter items shipments, Jackson told ABC News. Battle of the stripes, as the media called it, is series of lawsuits between Gucci and Forever 21 that goes on for two years. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. Menu. One girl injured her foot so badly they had to call paramedics and send her home. Jackson, 31, said it came as a shock as they werent "getting any information from the company, zero." My manager tells me "good job" all the time. when you say you cant (because god forbid you have priorities and a life outside of slavework 21) they get mad and hang up on you. You get such little pay for doing bit** work. I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. Entry Level Employee 4 months ago Overall Experience Report I learned a lot of life skills there such as how to better my communication skills and time management skills. Location. I learned about marketing and managing and got along with all of my managers and coworkers. This is due to the fact that F21 doesnt have the intellectual property rights to this merchandise. @Killa: Then come closing, they wondered why we were so behind. I told this manager (the third one by now) that I told the other manager I was unavailable those two days, and she said that since I put "open" on my availability, I had to work. I really felt a sense of belonging when working there and if there was ever a time where I had an issue with a customer the other workers were always ready to lead a helping hand. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. I only left the job to have the summer to think about college. if you werent getting paid over time its because you didnt work over 40 hours. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. It is beyond awful and the managers don't give a crap about their employers. United Kingdom 85 reviews. Job Title. YES, if u are over the age of 18, we can keep you there till 5 AM. Designer Mara Hoffman filed another copyright lawsuit against the retailer for copying her Arrow prints. Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. I'm a 5'6 girl like 55kg and you want me to lift like 80-90% of my own weight? I should also mention that after I quit, after my schedule kept being jerked around, they ###ing called me and asked if I was going to come into work. Have you or anyone you know worked in a CA store? I said "Seriously? Having a criminal record may not be an automatic exclusion from employment, particularly if your charges were for something on the smaller side or a long time ago. Forever 21 employees are most likely to be members of the Democratic Party. I quit yesterday." Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. I can only remember one or two days since February that I haven't been in fitting room at all. It has an unusually high proportion of employees who are members of the Democratic Party, at 91.0%. @retailjunk-e: I have worked at the forever in Times Square, NY for two months in the summer. Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. I am a Manager at a Forever 21. Resolved. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. The next day, I got a call asking if I was going to show up for my next shift. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. Not a word was said to them. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. Its only a matter of time before someone actually files a complaint only to find out that they just settled on the last intellectual property complaint. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. Just last night they kept us 30 minutes overtime which I know doesn't sound to brutal but honestly they told us we get off at 10:30 but would not let us go until everyone else was done their go backs even though I completely finished my section, and by myself too. The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". I very much like it. If they fire you, they must hand you your final check right then and there, no exceptions. How Do You Write A Cover Letter For A Job At Forever 21? Turn on desktop notifications for breaking stories about interest? Mickael Louis, is citing discrimination on the basis of sex and gender. The first time April Jackson and her co-workers at a Skokie, Illinois, location heard the news that Forever 21 was filing for Chapter 11 was through the news. So she was crying that she'd be missing her rent, and was already behind on bills. Forever 21 - employer ethics. And those who quit won't care. I knew I wasn't the managers' favorite, but to be singled out as the one who was always in the fitting room and never allowed to operate a cash register? I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. Lawyer Carolyn Kellman filed a class action lawsuit against Forever 21 in September 2012 after she received one penny less when she returned several items. Login. Bad signs #2 and 3. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. I hear they are pretty bad in the SoCal stores. Though yes at times it may seem like " craziness " we don't expect u guys to be Machine's. And trust me, this is only a fraction of everything that's wrong with my store. 2011 - Feral Childe v. Forever 21. . She then WROTE ME UP for not cleaning fast enough. All. Forever 21 Employee Reviews Review this company. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. In less than a year she has had a complete turnover. This young is mostly for younger people. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. I never feel scared to approach a manager or someone on a higher tier. Ratings by category. The first and second lawsuit was filed in 2012 and 2013. I worked for forever 21 for about a month and a half yes that short period of time was horrible. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. tomorrow. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. Not to mention, the store itself has tons of products, yet no organization. PLUS, they didn't pay me enough to deal with the constant BS I had to put up with. 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