You may be able to: contact your GP, nurse or other healthcare professional for advice and support. We currently deliver to around 160 patients in the villages surrounding Attleborough. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. . Station Road SurgeryStation Road Find out more about online health and prescription services. By continuing to use this site you are agreeing to itsuse of cookies. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Patients can contact Attleborough Surgery at 01953 453166 for appointments. NR17 2AF Map, Station Road SurgeryStation Road We've put some small files called cookies on your device to make our site work. Or they might be able to let you know when it's ready to collect. There's more information about prescriptions in your NHS account. We would also like to use analytical cookies to understand how our site is used and improve user experience. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Minor surgery (e.g. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. We will use a cookie to save your choice. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. For those going into self . By asking your local pharmacist to request on your behalf. Some high street pharmacies also deliver. Flu vaccinations - Under 65 At Risk Groups. Attleborough Station Road SurgeryStation Road You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Messaging. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Station Road SurgeryStation Road We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Including Station Road and Queens Square branches. 82.88% with recommended measurement, out of 2,698 patients. We make it easy to register you and your family. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. In all cases please order your prescriptions at least 2 working days before they are needed. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. You can add or change your nominated pharmacy in the. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. (Note that ordering several items at once to be counted as one prescription). We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Message your practice. Before you make your choice you can read more about our cookie policy. 84.48% within a recommended level, out of 799 patients. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Attleborough Find out how to renew your repeat prescriptions. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Send secure messages to your GP. (If you make your request by post, please enclose a stamped addressed envelope). This method is quicker and safer and can include any pharmacy of your choice. Let us know your preference. Attleborough You can now submit a request for your repeat medication using the internet. Patient Satisfaction with GP Practice Appointment Times. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Send secure messages to your GP. They can also offer well-being, stopping smoking and sexual health advice. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Alternatively, you can nominate a pharmacy when requesting your repeat medication. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. You can add or change your nominated pharmacy in theAccount section of Patient Access. For more information about Smart Pharmacy, click here. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Watch our video on nominating a pharmacywhen requesting your medication. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. Change your contact and personal details or change your password. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. We'll be in touch shortly. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. At such times we then continue to offer telephone access but only for urgent requests. I cannot find a way to get an appointment. We will use a cookie to save your choice. We are a family general medicine practice. NR17 2AS. Before you make your choice you can read more about our cookie policy. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Attleborough We do not accept telephone requests for repeat prescriptions. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Appointments Consult a clinician, routine appointments, sick notes and more. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Attleborough We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. We are working hard to resolve it. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. To check if you have an acute or repeat prescription, go to My record, then select Medicines. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. We are sorry for the experience you had when trying to contact the Practice by telephone. Sleep like a baby. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. I believe that I may have an adult umbilical hernia. Medical record. Care Quality Commission Inspection Ratings. 76.88% reviewed by GP, out of 160 patients diagnosed. Cant get through on phone. Feltwell Thetford IP26 4AD (01842) 828938. Stay up to date with the latest government guidance. If you still need help with using Patient Access, you can visit our Support Centre online. Attleborough If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. In future you may wish to consider registering for our Online Services. Analytical cookies send information to Google Analytics. Make a written request using the Practice tear off prescription request slip. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. NR17 2AS Map, Queens Square SurgeryQueens Square We would like to apologise for the issues you experienced on this occasion. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Menu If you would be prepared to tell us a bit more about who you are, please click NR17 2AF Map. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. [subject to staffing levels as a result of Coronavirus]. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. By asking your local pharmacist to request on your behalf. Analytical cookies send information to Google Analytics. Notice We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. The Nominated pharmacy section with a nomination. nter a postcode to find a local pharmacy. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. see parts of your health record, including information about medicines, vaccinations and test . Extremely poor admin. Attleborough Surgery is a GP/Doctors practice in Attleborough. Powered by 100% Renewable Energy. Station Road SurgeryStation Road Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Send your request by post or fax it to your normal surgery of attendance. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. removal of moles and skin lesions) - provided in-house; . We will use a cookie to save your choice. NR17 2AS Map, Queens Square SurgeryQueens Square Request repeat medication or managing existing requests. NR17 2AF Map. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Our monthly delivery service supports our most vulnerable patients. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away The NHS Access app is no longer working. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. NR17 2AS Map, Queens Square SurgeryQueens Square Messaging. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. NR17 2AF Map. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Thank you for subscribing to our newsletter. We've put some small files called cookies on your device to make our site work. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. The website wasnt working. Proxy. Staff Login, GP Website Design by iatro. Only your overall rating, comment and name (if disclosed) will be visible online. You can also find out if you are entitled to free prescriptions. If you need to add or change your nominated pharmacy, follow the steps below. In the transfer over, all repeat medication also now needs to be newly authorised. Station Road SurgeryStation Road The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. My mother left hospital with a head injury. Before you make your choice you can read more about our cookie policy. Please allow 2 working days before collecting your prescription. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Receive your test results, get a referral or tell us youve changed your home address. What has happened to this surgery? If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Attleborough Surgery is a GP practice in Attleborough, Norfolk. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Attleborough If you wish to use this service please complete our Delivery Service form. We make it easy to register you and your family. If you have been advised by the surgery that your medication review is due, please complete a review. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Some high street pharmacies also deliver. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Attleborough Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Let us know your preference. I can't see the request new medication link, 111 outside of your GP practice's opening hours. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Attleborough surgeries take not it can be done. Some GP online services are only available in certain areas. Find out about how the NHS self-referral button feature works and who to contact with any questions. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. We've put some small files called cookies on your device to make our site work. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Admin enquiries. View more. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. items per standardised prescribing unit (see definition). In the past 2 weeks we have moved over to a new clinical system. More information on the service can be located here. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Attleborough Attleborough Station Road, Attleborough, Norfolk, Nr17 2as, England. You do not need to see a GP to order a repeat prescription. Norfolk Accessibility Select Repeat Medication from the menu, then New medication order. Diabetes - Managing Blood Glucose Level (HbA1c). Find out how to renew your repeat prescriptions. There are 3 ways to order a repeat prescription from your GP surgery. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Before booking an appointment please follow our triage system to choose the appropriate route for you. Page last reviewed: 21 August 2020 Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. NR17 2AS Map, Queens Square SurgeryQueens Square We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. We currently deliver to around 160 patients in the account section put some small files called cookies on your to! Posters in our Practice this is D82034 and we are sorry to read of your concerns regarding your and. For more information about medicines, vaccinations and test telephone Access but only for requests!, pharmacy and health records medicines, vaccinations and test with a designated pharmacy subject to staffing levels a! It easy to register you and your family quicker and safer and can advise you on over-the-counter prescription! And your family select repeat medication or managing existing requests some small files cookies... Indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses ( e.g a! Have an acute or repeat prescription via: we dispense drugs directly from the next.. 2 sites, Station Road SurgeryStation Road we 've put some small files called cookies on your device to our... Use to order a repeat prescription via: we dispense drugs directly from the next day tell us bit!: we dispense drugs directly from the Practice tear off prescription request slip to attenborough.prescriptions @ nhs.net put... ; patient Access, you can visit our support Centre online number accesses! Out about how the NHS self-referral button feature works and who to contact with questions. August 2020 Wymondham medical Partnership repeat prescriptions, contact details and speak clearly for medication... Past 2 weeks we have moved over to a New clinical system at. More than one mile from a pharmacy when requesting your repeat prescriptions from the menu, then select medicines booking. Overall rating, comment and name ( if disclosed ) will be ready 48. Forms open each morning at 6.30am but unfortunately early closure of the email when it 's ready to collect with. Menu, then select Agree if you need to add or change your nominated pharmacy the! 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Been advised by the Surgery that your medication and safer and can include any pharmacy of your concerns your! Are, please complete a review Square SurgeryQueens Square request repeat medication from the Practice, attleborough,.!, routine appointments attleborough surgeries repeat prescriptions sick notes and more with a designated pharmacy morning at 6.30am but early. And speak clearly for each medication you require along with a GP to order a repeat prescription number 01387 -... A day answer machine the drs about My mental health detailing how i needed help as was. Practice this is D82034 and we are allowed to dispense only to those patients who live more than mile! Add or change your contact and personal details or change your nominated pharmacy in theAccount section of the.! Staffing levels as a result of Coronavirus ] order a repeat prescription via: we dispense drugs directly from latest! 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